Terms and Conditions

Please read our Terms & Conditions

  1. All our clothing unless otherwise stated are preloved and have been freshly laundered.  As such, what we consider a minor imperfection may be different to your interpretation. Any such imperfections will be clearly outlined in the description of the item and should you want any further clarification please do not hesitate to contact us and we will endeavour to provide you with more detailed information. 
  2. From time to time we may sell clothing on our website, identified as BNWT.  These are items which have been purchased previously and never worn.

      Payments 

  1. Payments are by internet banking or Paypal.
  2. Payments by internet banking must quote your order number (provided at checkout) and must be made within 3 days of purchase or item will be relisted and you will be blocked from future purchases.

      Returns Policy 

  1. All sales are final and no refunds will be offered unless the item is faulty and not as described on our website.  You must contact us on receipt of your item in the first instance and the item must be returned to us within 48hrs after initial contact, at the buyers cost.  If your claim is accepted you will be offered a full refund or store credit.
  2. If the sizing is incorrect you must contact us on receipt of your item in the first instance and the item must be returned to us within 48hrs, after initial contact, at the buyers cost and you will be given a store credit for the value of the item.


Privacy

  1. The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
  2. Credit card details are not stored anywhere on our servers nor in our premises. 


Delivery Times

  1. All items will be couriered (signature required) 1-2 working days after your payment has cleared.  An email will be sent to you once the item has been dispatched.

 

© Copyright Preloved Labels NZ
New Zealand

225593176